Who we are & what we do

Opus Telecoms is a customer-driven and a results-oriented communications company that provides business telephone systems and complete communications solutions. We pride ourselves on providing a caring customer service and delivering technology with purpose.

Founded in 1992, Opus Telecoms has over 24 years’ experience of providing business communications solutions and we currently support over 1000 businesses in the UK. Our experience has enabled us to establish proven and reliable processes for designing, commissioning and maintaining communications systems.

Independent & customer focused

As an independent unified communications provider we have the freedom to offer our customers the right communications for their business and the financial stability to guarantee that we will be around to support their needs, as their business develops.

We are a company committed to customer service, superb technical capabilities and continued adaptability to emerging technologies continually working within the quality guidelines of ISO 9001: 2008. The ISO accreditation is the internationally recognised standard for managing the quality of service provided by a business.

Qualified

We have Mitel accredited engineers and a team of junior technicians on the Mitel Engineering Roadmap, along with technical support staff who can resolve faults remotely from our Head Office. Opus Telecoms also have a team of qualified Project Managers and Trainers with Prince2™, Converged Technologies Professional (CTP) and Cisco Certified Network Associate (CCNA) qualifications.

At Opus Telecoms we can meet all your business communication requirements as your System, Support, Lines and Calls, Data Connectivity and Mobility Services are managed by our qualified and comprehensive engineering and customer support teams.

Experienced

In over 24 years of being in business Opus Telecoms has built up an experienced team of project managers, field engineers and technical support staff that ensure that customer’s needs are addressed with professionalism and expertise.

With more than 200 years of combined experience in the Opus Telecoms engineering team alone and both manufacturer specific and industry wide technical accreditation, we are equipped to deliver first rate service & support and are dedicated to developing seamless convergence solutions in the voice and data solution industries.

Awards and Accreditations

ISO
ISO-14001
Prince2 Accreditation
CCNP
CTP Certified

Institute of Customer Services

Cyber Essentials

ITP Corporate Associate

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GP Awards Winner 2015

GP Awards Finalists 2014

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CNA Awards Finalist 2014

CNA Awards 2012 Highly Commended