Value added-services

Opus Telecoms takes an accessible, collaborative and proactive approach combined with high technical capability, to provide customers with enhanced business productivity, improved workflow and lifetime costs savings.

Consultancy

Opus Telecoms carries out detailed communication audits, understanding client business operations, identifying pain points, duplication and potential cost saving opportunities.

Design

We offer bespoke solutions tailored to specific customer requirements, enhancing productivity by simplifying communications, adding mobility and flexibility with the ability to collaborate, whenever and wherever the workforce needs to.

Support

Our Prince2™ certified project management team delivers our communication solutions following our proven 25-point plan. This ensures that customer’s requirements, deadlines and business continuity needs are understood, agreed in advance and met in full, delivering projects on time and on budget.

Delivery

Our account management team, supported by experienced customer service and technical support teams, provides customers with on-going proactive support.

We visit client premises as required and carry out annual reviews with customers, to discuss their account and make them aware of any changes from the manufacturer or service provider.

Provide advice and information

One of our key strengths is our independence. It allows us to offer genuine advice and information about the most appropriate hardware and software solutions along with cost effective business class network suppliers.

Industry leading solutions

We only partner with a select handful of trusted industry leading manufacturers, with whom we have developed strong relations and work closely with to deliver best of breed reliable solutions, providing technology with purpose to our customers.

Business focused

We supply business communications, which ensures that any solutions we recommend are robust and reliable enough to meet the business class demands of your organisation.

Project management

Based on Prince2™ standards, combined with our many years’ experience, we have developed our own 25 point plan which details and checks every step of an installation or upgrade, to ensure that you enjoy a smooth and timely project completion.

Simplified billing

We understand how important it is for our customers to understand their billing, which is why we have developed our billing platform to provide simple and accurate billing, helping customers to understand and manage their costs.

Single point of contact

A dedicated account manager will be available to provide any advice you need, with support from our experienced customer service and technical support teams.