Support post installation
Opus Telecoms provide a full range of training services to support you after the installation of your communications solution. We encourage training as it increases staff confidence, motivation and competence, which in turn improves overall call handling, employee productivity and customer service levels.
Return on investment
When investing in new technology and equipment it’s essential users are trained efficiently, so you can fully observe the benefits of your communications solution. This means you’ll be able to ensure your infrastructure is fully optimised quicker, providing both a return on investment for your business and a quality user experience for your customers and employees.
Meeting unique requirements
We understand you’ll have unique training requirements so we offer a range of training services that include classroom based training, on-site training and remote training. We also provide basic user training for new staff, system administrator training for specific telephone systems and computer application training such as call logging, recording or CTI.
Get in touch!
To find out more about the training services we provide or to discuss your specific requirements please call 0800 316 7566 or send an email and we’ll get back to you.