Find out more about MiContact Centre Solutions
Because Every Contact Matters
Enhance the customer experience from the moment calls reach to you to call resolution
Find out more about our Mitel MiContact Centre Solutions
Solution for Any Contact Centre
Opus Telecoms can implement a Mitel Contact Centre solution for Contact Centres of all types:
MiContact Centre Enterprise
Designed for the MiVoice Business platform the Mitel MiContact Centre Enterprise seamlessly scales to address the needs of contact centres for small, single sites to distributed, multisite and virtual contact centres. It is a robust, resilient and highly available solution with highly customised interactive voice response (IVR), and easily customised integrations for customer relationship management (CRM).